FAQs

LOCATION

Where do you service?

The Selfie Spot - AK Valley proudly serves events within a one-hour driving radius of zip code 15690. If your event is located outside this range, we are happy to accommodate you for an additional fee, which will be agreed upon between the host and our team. Contact us for more details and to discuss your specific needs!

Internet/Wifi

Does the venue need WiFi?
While the booth works without WiFi, features like photo sharing via text or email require an internet connection. If WiFi isn’t available, the photos will be sent once the booth connects to the internet after the event.

Attendants

When will the attendant arrive?
Our attendants need at least 45 minutes for setup, but we prefer 1.5 hours to ensure everything is perfectly prepared for your event.

How many attendants will be there?
The number of attendants depends on the booth and the event size. However, at least one attendant will always be present per booth. We will inform you at your booking if there needs to be more than one attendant.

What will the attendant wear?
Attendants typically wear business casual attire, but we can match your event’s dress code if you request something specific, such as formal wear or all-black.

Set-up requirements

How much space is needed for the booth?
Our booths need a 6'x9' space to accommodate the backdrop, booth, props table, and guests. Consider that some guests may line up, so ensure there’s room for people to gather without obstructing foot traffic.

Can the booth be set up outdoors?
Yes, as long as the area is flat, dry, stable, and has access to a 3-prong outlet and WiFi. If there is inclement weather, the booth CANNOT function outside. We will need to move to a covered area to keep the booth and guests dry/

What equipment do I need to provide?
All we need is the WiFi password and instructions on where to set up!

cancellations/rescheduling

What if I need to cancel my event?
We understand that plans can change. If you need to cancel, we’ll do our best to work with you to reschedule. However, if we’re unavailable for your new date, the non-refundable deposit will be forfeited.

Payments

Do I need to make a deposit?
Yes, we require a $150 deposit to secure your event date. The remaining balance is due 5 days before the event. We’ll send you reminders via Square invoicing for both the deposit and final payment.

How do I make a payment?
After confirming your booking, we’ll provide an invoice and contract. Payments can be made via credit card (through Square), cash, check.